About Us

Empowering restaurant operators and service vendors by delivering the best repair and maintenance experience, ever

We are proud to help thousands of restaurant operators and service vendors spend more time on what they love to do, providing great customer experiences and growing their businesses.

ResQ’s Founding Story

ResQ emerged from the conviction that managing a restaurant business should be a breeze for operators and service providers. In 2017, inspired by his struggles running Kanga Pies, Founder KJ Singh recognized the need for a better solution. Juggling the ambition to offer top-notch customer experiences with selling Australian meat pies in Canada, KJ faced operational headaches that hindered his vision.

The breaking point came when a crucial fridge malfunctioned, risking $40,000 worth of meat. Unable to get prompt repair service, KJ endured the loss, highlighting the often overlooked costs and hassles in the restaurant industry.

ResQ swiftly materialized to tackle the headaches of restaurant repairs and maintenance. With a track record of enhancing the experience for more than 5,000 restaurants and collaborating with over 3,000 vendors, ResQ is on a mission to revolutionize the repair and maintenance landscape. And this is just the beginning.

Our Values

The behaviours that drive us.

Inspire others with your thirst for excellence and leading by example

Exhibit positivity and a calm poise in stressful situations; work the problem

Serve our community and fight hard for their success

Foster togetherness; have the back of your teammates always

Treat the decision as if it was your own; you discuss openly, but commit even if you disagree

Aim to be at least 1% better every day to achieve our goals

Are willing to quickly admit mistakes, take responsibility & learn from them

Question actions inconsistent with our culture and values

Show compassion, respect, and humility in all your interactions

Only say things about fellow team members, customers and service partners you would say to their face

Are obsessed with setting high standards for our team and those we serve

Create meaningful connections and go above and beyond what is expected

Deliver great results consistently so others can rely upon you

Focus on impact rather than on excessively restrictive processes

Act in the best interest of ResQ over yourself or team; even when it’s hard

Exhibit bias for action

Deeply understand all parts of our business, including our customers, and partners.

Own the outcome, irrespective of what might or might not happen and what someone might or might not say or do

Act as owners without casting blame, making excuses, or pointing fingers

Take risks, adapt and learn till you succeed

Our Leadership Team

The proven operators that make it happen.

Kuljeev Singh

Founder and CEO

KJ was a Venture Capitalist in marketplace technology companies for over 7 years, who purchased a restaurant (Kanga Pies) in 2017. One weekend a large fridge broke down and KJ could not find someone to fix it before $40,000 worth of food became spoiled. After that loss, KJ resolved to build a solution to help restaurant owners operate their businesses better. ResQ was formed in 2018 and he has been dedicated to this initiative ever since.

Mazdak Rezvani

Co-Founder

Mazdak brings 20+ years of experience in building and leading software product and engineering teams. He has been CEO and/or co-founded six companies and successfully exited three of them through acquisition.

Liz Wattiker

Head of Customer Success

Liz has spent over 10 years in the restaurant technology industry, specifically focused on marketplace growth and expansion endeavors. She has honed her focus on improving and up levelling the customer journey at companies like Caviar (acq. by Square), Amazon, and Doordash, to name a few. Her expertise comes not only from hands-on experience, but from years growing and scaling teams tasked with revenue retention, growth and engagement.

Lynn Khazzam

Head of Strategy & Operations

With a JD/MBA from the University of Toronto and over 5 years of experience in operations, Lynn brings a proven track record to ResQ. Her experience at Ritual and DoorDash in driving growth and reducing costs is directly applicable to ResQ's goals. Lynn's combination of strong leadership, operational expertise, and deep understanding of marketplaces makes her a key asset in scaling ResQ.

Kareem Azees

Head of Marketing

Kareem has spent the last 9+ years building growth teams and scaling SaaS products. He specializes in crafting compelling narratives that resonate with audiences, experimenting with channels to find ones with sustainable economics, and taking a data-driven approach to marketing. At ResQ, he leads the marketing function.

Payal Sobti

Head of Product

Payal comes to ResQ with 14+ years of experience building new and early stage businesses. She was a founding team member of Uber Eats, building and scaling the business first in San Francisco, and then globally. Most recently she worked on FinTech products at Cash App. Payal manages the Product organization at ResQ.

Join our team

We’re always looking for smart, driven, and passionate people to join our team.

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