Customer Stories

Cool Sips Saves 20% on Capital Equipment Installation Using ResQ's Vendor Network

Key successes

Company Background

Cool Sips is revolutionizing New York City's beverage scene with their innovative take on "dirty sodas" – customizable drinks mixed with creams, syrups, fruit, and other creative combinations. Founded by restaurant industry veteran Andrew Moger, Cool Sips launched in March at the iconic Rockefeller Center, followed by a second location in the Seaport district. The concept brings the rapidly growing dirty soda trend to an urban setting with a distinctive beach town theme.

The brand's menu features signature creations like the "Dirty Dirty" (Dr Pepper with coconut lime and half & half) and their best-selling "Dewey" (a stuffed sip with lemonade, mango, pineapple, and mango jellies). With their efficient small-footprint stores – ranging from 200 to 500 square feet – Cool Sips has created an operationally streamlined concept that's bringing a fresh beverage experience to New York's busy urban landscape.

Challenge

During a new store buildout, Cool Sips needed to complete a comprehensive kitchen equipment installation. The project required careful planning and execution to maintain the store's opening timeline. However, their regular contractor wasn't available for the project timeline, leaving them in need of a reliable alternative solution.

The project faced several critical challenges:

Time-sensitive installation requirements for the new location
Need for a qualified vendor who could handle a comprehensive equipment install
Project coordination and timeline management requirements
Navigation of local regulatory requirements

As Andrew Moger notes, "I was at a standstill because my usual contractor wasn't available." The company needed a solution that could deliver quality results while maintaining their timeline.

Solution

When Cool Sips turned to ResQ, they discovered a solution that would not only solve their immediate needs but deliver significant cost savings.

Rapid Vendor Matching

Through ResQ's platform, Cool Sips quickly connected with a qualified Super Vendor who had all the necessary permitting and certifications for the job. As Andrew describes the experience:

"I just went through the vendor search on ResQ and landed on one of the recommended vendors... They turned around a quote very quickly. It was very reasonably priced. They were able to schedule the work fast."

Expert Project Execution

The project benefited from both the vendor's expertise and ResQ's support team. The Super Vendor efficiently managed the installation process while meeting all compliance requirements, and the ResQ team provided ongoing support throughout the project, helping to coordinate warranty work and manage punch list items to ensure everything met Cool Sips' standards.

20% Cost Savings Through ResQ's Vendor Network

Using ResQ's platform, Cool Sips achieved approximately 20% cost savings on their kitchen equipment installation compared to market rates, while also benefiting from ResQ's flexible credit terms. "It was a huge win," Andrew emphasizes. "I got great value and certainly for the response time and completion time."

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Key Takeaways

The project showcased ResQ's ability to support complex capital expenditure projects through:

Access to reliable, skilled vendors
Competitive pricing
Quality execution with timeline efficiency

For Andrew, the value proposition was clear:

"It was a resource of quality vendors at my fingertips, who were responsive, reasonably priced, and completed the work quickly. It's basically what every restaurant operator wants - things done quickly and reasonably priced."

"It was a huge win. They turned around a quote very quickly. It was very reasonably priced. They were able to schedule the work fast."